Crisis communications

Creating a crisis communications plan is the basis of everything. Orientation and media training for members of the organisation are also an essential part of good preparation.

In crisis communications, time and speed are essential. Good preparation makes reacting to fast-moving situations smoother and guarantees consistent and effective communications if the situation escalates. Sometimes there can be a need simply for sparring related to sensitive issues. Sometimes the situation calls for wider reputation management, acute crisis communications and follow-up steps. In the best-case scenario, identifying potential crisis situations in good time makes it possible to turn the crisis into a communications win.

Mellakka has years of experience in handling various crisis communications situations for individuals, mass events and companies in different fields. Sensitive issues are always handled in confidence and, if necessary, together with the assistance of a lawyer. We will be happy to tell you more about our expertise.